Shipping & Delivery Policy

Effective Date: November 8, 2024

a. Digital Product Delivery

• All products are delivered digitally via email. There is no physical shipping involved.
• License keys are typically delivered within 2-3 minutes of purchase. For Microsoft CSP subscriptions, delivery takes 30 minutes to 1 hour during business hours.

b. Fulfillment Times

• Orders are processed from Monday to saturday between 9:30 AM – 6:30 PM GMT (Casablanca Time).
• If you do not receive your product within 1 hour, please contact [email protected].

c. Special Cases

• Delivery times may be affected by public holidays or technical issues. We will notify you promptly if delays occur.

5. Detailed Product Descriptions

We strive to provide clear and detailed descriptions of our digital products to avoid any confusion. Below are examples:

a. Microsoft Office 2021 Professional Plus

• Price: $14.99 (discounted from $70.00)
• Includes full versions of Word, Excel, PowerPoint, OneNote, Outlook, Access, and Publisher.
• Lifetime License: One-time payment, no subscription required.
• Activation Instructions: Provided via email upon purchase.

b. Gift Cards (Steam, Apple)

• Instant delivery via email.
• Ensure the correct recipient email address before completing your purchase.
• Gift cards are valid for online platforms like Steam and Apple iTunes.

c. CSP Subscriptions (Office 365)

• Delivered with login credentials for Microsoft’s online portal.
• Activation takes up to 1 hour during business hours.

6. Business Transparency & Contact Information

To demonstrate our transparency and build customer trust, we provide full business details:

• Business Name: DigitalSoftwarMarket
• Address: 20052 Dar Bouazza, Morocco
• Email: [email protected]
• Phone: +44 787 877 6603
• Business Hours: Monday to saturday, 9:30 AM – 6:30 PM (GMT – Casablanca Time Zone)

Customer Reviews & Badges:
We are actively working on showcasing customer reviews and acquiring badges for trustworthiness. In the meantime, please reach out to us if you have any concerns or feedback.